Regina Frei is Professor of Sustainable and Circular Systems at the University of the Arts London’s Institute for Fashion, Textiles and Technology. Her research focuses on sustainable value chains, the Circular Economy, and product returns in multichannel retail. She has secured 24 research grants totalling £9.7M and published over 50 peer-reviewed papers. Previously, she held senior roles at Surrey and Southampton Business Schools, where she led the CIPS- and CILT-accredited MSc in Strategic Operations and Supply Chain Management. Regina founded the interdisciplinary Product Returns Research Group and holds a PhD in Distributed Robotics.